Privacy Policy

At the Transcranial Magnetic Stimulation Clinic in Tijuana, your privacy is a priority. This policy describes how we collect, use and protect your data when you interact with our forms, website and communication channels, including WhatsApp.

Important: This website provides information and administrative support for booking and confirmation. We do not provide medical diagnoses or automated clinical decisions through this website or WhatsApp.

1) Data controller

Data controller: Transcranial Magnetic Stimulation Clinic Tijuana
Website: https://neurotmsclinic.com/
Contact: info@estimulacionmagneticatranscranealtijuana.com

2) Data we may collect

  • Contact details: name, telephone/WhatsApp number and email address.
  • Administrative data: availability, preferred times and general reason for consultation (for information purposes).
  • Technical data: basic browsing information.

3) Purposes of use

  • Book, confirm or reschedule appointments.
  • Answers to general questions and initial guidance about the process.
  • Administrative follow-up, including reminders and confirmations.
  • Improving the service and website, if analytics are used.

4) WhatsApp (consent)

WhatsApp is used as an information and administrative channel. We will only contact you through WhatsApp if you authorize it when submitting the form or requesting contact.

5) Sharing and transfers

Your data is not shared, sold or transferred to third parties, except when necessary to operate the service, such as form or hosting tools, or to comply with legal obligations. In these cases, confidentiality and security measures apply.

6) Retention

We retain data for the time necessary to fulfill the purposes described or meet legal and administrative obligations.

7) Your rights (ARCO)

You may request: Access, Rectification, Cancellation or Objection regarding your personal data. Write to us at info@estimulacionmagneticatranscranealtijuana.com.

8) Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss or misuse.

9) Changes to this policy

We may update this policy to reflect regulatory or operational changes. The current version will be published on this website.

If you have questions about this Privacy Policy, contact us by email.

Directory

Contact

Email: info@estimulacionmagneticatranscranealtijuana.com
Location: Tijuana, Baja California